Delivering An Amazing Client Experience From Wire to Wire - Part 1
How do we create an amazing client experience from the moment a couple encounter brand till the day we deliver those final edits to them. This episode is all about the journey from lead to brand advocate and how we can create an intentional client experience designed to do just that!
It's our first two-part episode! We love this topic so it was easy to talk about. We dig deep into the stages of client experience and how we can all become more intentional with our client's experience so that we can not only get customers but create advocates.
The Stages of Client Experiences:
1 - Branding/Discovery
2 - Lead
3 - Pre-Wedding
4 - Wedding Day
5 - Post Wedding
The Stages of Client Experiences:
1 - Branding/Discovery
2 - Lead
3 - Pre-Wedding
4 - Wedding Day
5 - Post Wedding